In
A.T.
Kearney's Global Services Location Index
still ranks India as the top location, closely
followed by China. In the overall ranking, dominated
by the developing countries from Asia, India
is followed by China, Malaysia, Thailand and Brazil.
India and china are registering rapid wage increases.
This declines in cost advantage is however offset
by further improvements in talent supply and business
environment meaning that India and China will
remain dominant on the outsourcing market for
years to come.
Sri Lanka and Pakistan, which entered A T Kearney’s
latest index for the first time, offer many of
the same advantages as India, with similar labour
costs, widespread use of English, strong education
systems and increasingly open and well-regulated
business environments. However, both countries
have only recently woken up to the enormous opportunity
of the offshore services sector and therefore
lack India’s breadth and depth of experience. |